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Yearly Archives: 2020

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  2. 2020
VIBGYOR: How to skyrocket your cold email response rate?

VIBGYOR: How to skyrocket your cold email response rate?

  • Post Author:suket jain
  • Post published:September 30, 2020
  • Post Category:Tips and Tricks / Marketing
  • Post Comments:0 Comments

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How Amazon provides the best customer service?

How Amazon provides the best customer service?

  • Post Author:Vicky Khati
  • Post published:February 21, 2020
  • Post Category:Customer Service
  • Post Comments:0 Comments

Launched in 1994, Amazon is the biggest giant in the e-Commerce industry. As their tagline says, Amazon is the earth’s most customer-centric company, and the customers can confirm that it…

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What is Customer Journey Map?

What is Customer Journey Map?

  • Post Author:Vicky Khati
  • Post published:February 14, 2020
  • Post Category:Tips and Tricks
  • Post Comments:0 Comments

Customer Journey definition: Customer Journey is the sum of experiences that a customer goes through while interacting with your brand. The process is, you create a product, build your physical…

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Things to know before outsourcing: Small business and startups

Things to know before outsourcing: Small business and startups

  • Post Author:Vicky Khati
  • Post published:February 7, 2020
  • Post Category:Remote Workforce
  • Post Comments:0 Comments

“Outsource” Verb - /aʊtˈsɔːs/, obtain (goods or a service) by contract from an outside supplier. There are several factors because of which a company would consider outsourcing a part of their business.…

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Customer service: Reflective listening while dealing with an angry customer.

Customer service: Reflective listening while dealing with an angry customer.

  • Post Author:Vicky Khati
  • Post published:February 7, 2020
  • Post Category:Uncategorized
  • Post Comments:0 Comments

Reflective Listening: A key to great customer service. When your job is to handle customer inquiries daily, I’m sure you have faced some very disgruntled customers. You initiate a conversation,…

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