What is Ticket Management System? The “ticket management system” is a software application that helps companies track and manage incoming customer service requests.In businesses that serve customers in large numbers,…
Customer service: Reflective listening while dealing with an angry customer Reflective Listening: A key to great customer service. When your job is to handle customer inquiries daily, I’m sure you…
Happy employees equals happy customers It is a fact that happy customers are the growth enhancers to your business. They are the ones, because of whom your business will elevate…
A growth enhancer to your business As a start-up organization, it is tough to keep up with all the tasks associated with your business. Your time is of the essence…
Things to know before outsourcing: Small business and startups : In the new age of business..