Blog

Read the industry’s latest tips, trends, and tactics

Strategic approaches to manage customer support during the holiday season

Strategic approaches to manage customer support during the holiday season

Customer Support
The holiday season brings joy and festive cheer, but for customer support teams, it often means increased workload and challenging schedules. Managing customer support efficiently during
Read More
Preparing support teams for new product releases

Preparing support teams for new product releases

Customer Support
Product releases are exhilarating moments for any organization, marking the culmination of hard work and innovation. However, the excitement can quickly turn into chaos if support teams aren’t
Read More
What are the different phases of the SLA life cycle?

What are the different phases of the SLA life cycle?

Customer Support
From inception to culmination, the life cycle of an SLA comprises distinct phases, each serving a unique purpose. In this blog, we’ll delve into the intricacies of these phases, shedding light
Read More
The importance of data cleansing for CRM

The importance of data cleansing for CRM

Internet Research
A vast majority of sales representatives believe that accurate and complete customer information is essential for successfully implementing a CRM system. When the information within a CRM system
Read More
what is the impact of ai on digital marketing?

what is the impact of ai on digital marketing?

Digital Marketing
As we enter the era of Artificial Intelligence, all talks about its impact on various industries have been happening. Today, we’re going to take on one of the prominent industries “digital marketing”
Read More
Web development for e-commerce best practices

Web development for e-commerce best practices

Web Development
As businesses increasingly migrate to digital platforms, the development of an engaging, secure, and user-friendly online store becomes a critical endeavour. Let’s explore the best strategies
Read More
Top 7 industries that benefits most from data analytics

Top 7 industries that benefits most from data analytics

Data Analytics
In 2023, 91.9% of firms achieved value from their data and analytics investments. The transformative power of data analytics is revolutionizing numerous sectors, reshaping the way businesses
Read More
How to handle SLA breach in a support setting?

How to handle SLA breach in a support setting?

Customer Support
Despite meticulous planning, unforeseen circumstances can sometimes lead to SLA breaches, leaving support teams and their customers in a precarious situation. The management of an SLA breach
Read More
6 best practices for website speed optimization

6 best practices for website speed optimization

Web Development
As online users demand instant access to information and services, website speed optimization has become an indispensable aspect of web development and design. A website’s speed
Read More
The ultimate customer service checklist

The ultimate customer service checklist

Customer Support
To guide you on the journey towards support excellence, we present the ultimate customer service checklist. In this detailed checklist, we unravel the essential components that comprise
Read More
7 tasks an e-commerce virtual assistant can do for you

7 tasks an e-commerce virtual assistant can do for you

Virtual Assistant
Running an ecommerce business can be a lot of work. There are so many different tasks that need to be done, from managing inventory and processing orders to marketing and customer service.
Read More
what is lead enrichment and why is it important?

what is lead enrichment and why is it important?

Customer Support
Lead enrichment involves enhancing and refining the data associated with potential leads, enabling businesses to gain deeper insights into their target
Read More
How to do real estate digital marketing?

How to do real estate digital marketing?

Digital Marketing
Embracing digital marketing strategies is not just an option; it’s a necessity for any real estate professional looking to succeed in the modern market. In this comprehensive guide
Read More
Why should you consider outsourcing holiday support?

Why should you consider outsourcing holiday support?

Customer Support
The season of festivals is approaching! While you may be excited about the holidays, have you prepared cover for your customer support? The only challenge that you may face during the season
Read More
Crafting a virtual team: Hiring and managing virtual assistants effectively

Crafting a virtual team: Hiring and managing virtual assistants effectively

Virtual Assistant
As businesses embrace remote work and flexible structures, the demand for efficient virtual teams is on the rise. Discover valuable insights and expert tips on building a successful
Read More
what are the 5 principles of quality customer service

what are the 5 principles of quality customer service

Customer Support
Quality customer service is not just a mere buzzword; it’s the cornerstone upon which successful businesses build lasting relationships and sustainable growth. But what exactly defines exceptional service
Read More
5 signs it’s time to outsource your marketing

5 signs it’s time to outsource your marketing

Digital Marketing
Managing a successful marketing strategy in-house can be a daunting task, especially for small to medium-sized enterprises. As businesses strive to maximize their resources and focus on core operations
Read More
5 reasons why hiring virtual assistant is a smart business move

5 reasons why hiring virtual assistant is a smart business move

Virtual Assistant
reasons why hiring Companies of all sizes are constantly seeking innovative ways to streamline operations, cut costs, and boost productivity....
Read More
The role of artificial intelligence in modern web development

The role of artificial intelligence in modern web development

Virtual Assistant Web Development
Web development, the art of crafting and maintaining websites, has evolved significantly over the years. From static HTML pages to dynamic and interactive web applications, developers
Read More
Digital marketing outsourcing vs. in-house teams: Finding the right option for your business

Digital marketing outsourcing vs. in-house teams: Finding the right option for your business

Digital Marketing
Digital marketing is an essential pillar for modern-day business success. With the use of digital marketing strategies, 75% of marketers were able to boost the company’s trust and credibility.
Read More
Proactive vs. reactive customer service: striking the right balance for business success

Proactive vs. reactive customer service: striking the right balance for business success

Customer Support
Two primary approaches dominate customer service strategies – proactive and reactive. Both methodologies aim to address customer needs, but they differ significantly in their execution
Read More
How CRM cleansing enhances decision-making?

How CRM cleansing enhances decision-making?

Internet Research
CRM cleansing Customer Relationship Management (CRM) systems play a pivotal role in collecting, organizing, and analysing customer data. However, inaccurate...
Read More
Debunking 5 common myths about virtual assistants

Debunking 5 common myths about virtual assistants

Virtual Assistant
According to a report by The Insight Partners, the global virtual assistant market is projected to reach USD 47.57 billion by 2028. Despite the widespread adoption and undeniable benefits of virtual assistant
Read More
What is the difference between web design and web development?

What is the difference between web design and web development?

Web Development
In 2023, 71% of global businesses have a website. More than 28% of businesses now carry out their operations online, and more than 43% of small businesses intend to make investments
Read More
Why startups should outsource digital marketing services?

Why startups should outsource digital marketing services?

Digital Marketing
Establishing a strong online presence and effectively reaching their target audience is challenging for a startup. As the digital world continues to evolve rapidly,
Read More
How to effectively handle a verbally aggressive customer during a support conversation?

How to effectively handle a verbally aggressive customer during a support conversation?

Customer Support
When Hubspot surveyed customer service agents for their biggest day-to-day challenge, over 55% said it was to deal with upset customers. While an angry customer could be handled
Read More
How do you handle customer service in e commerce?

How do you handle customer service in e commerce?

Customer Support
E-commerce has completely transformed the shopping experience, enhancing convenience and accessibility more than ever before. With just a few clicks, customers can explore
Read More
How can a virtual assistant help small business owners?

How can a virtual assistant help small business owners?

Virtual Assistant
Small businesses face a variety of challenges like limited resources, tight budgets, and the need to wear multiple hats can often hinder their productivity and growth potential.
Read More
The Impact of Bad Data: Why You Should Prioritize Data Cleansing

The Impact of Bad Data: Why You Should Prioritize Data Cleansing

Customer Support
According to Gartner research, “poor data quality has an average annual financial impact of $9.7 million on organizations.” The ramifications of bad data extend beyond immediate
Read More
Why is responsive web design important now more than ever?

Why is responsive web design important now more than ever?

Web Development
Responsive web design is a digital-age practice of designing a website that is adaptive to all devices and screen sizes. This web design approach ensures website optimization for desktops, laptops,
Read More
How often should you survey customers for NPS?

How often should you survey customers for NPS?

Customer Support
The Net Promoter Score (NPS) is a valuable metric that helps businesses measure customer loyalty and gauge their overall satisfaction. The right NPS survey timing is necessary
Read More
Escalation criteria for routing customer inquiries from tier 1 to tier 2 support

Escalation criteria for routing customer inquiries from tier 1 to tier 2 support

Customer Support
Using a tier customer support model gives a business an effective way to allocate resources, escalate issues to a higher tier (if required), and ensure each customer inquiry
Read More
How to set up B2B and B2C customer service channels and strategies for a business

How to set up B2B and B2C customer service channels and strategies for a business

Customer Support
Many companies often encounter the need to cater to both individual customers (B2C) and other businesses (B2B). While the basic tenet for
Read More
How to create a style guide for your knowledge base

How to create a style guide for your knowledge base

Others
A knowledge base system is a crucial database for businesses as it can serve as a central hub for information and give users quick access to helpful resources, support, and self-service options
Read More
Enhancing the Customer Support Ticket Process: Strategies to Improve the Automated Closure Experience

Enhancing the Customer Support Ticket Process: Strategies to Improve the Automated Closure Experience

Customer Support
In today’s fast-paced business environment, efficient customer support plays a crucial role in ensuring customer satisfaction and loyalty.
Read More
Capacity Planning for Support Teams: The Ultimate Guide

Capacity Planning for Support Teams: The Ultimate Guide

Customer Support
our support team plays a pivotal role in providing assistance, troubleshooting, and resolving customer issues across various channels.
Read More
How a skilled customer service team lowers customer churn rate?

How a skilled customer service team lowers customer churn rate?

Customer Support
In some cases, we can predict a customer’s churn. The customer usually contacts your customer service team, informing you about the inconvenience
Read More
What are some tips for smoothly transitioning customer support from one BPO to another?

What are some tips for smoothly transitioning customer support from one BPO to another?

Customer Support
Outsourcing your customer support is a big strategic move with huge rewards. While you may have chosen your provider after much go through
Read More
Tips for working with a virtual assistant in a remote setting

Tips for working with a virtual assistant in a remote setting

Virtual Assistant
As the world continues to move towards a more remote workforce, the demand for virtual assistants (VA) has increased.
Read More
How to set the right support expectation with your users? : 6 Best Practices

How to set the right support expectation with your users? : 6 Best Practices

Customer Support
As a business owner or support representative, it’s essential to set the right support expectations with your users. The way you handle your customers’ expectations
Read More
The Role of Outsourcing in Creating a Successful Digital Marketing Strategy

The Role of Outsourcing in Creating a Successful Digital Marketing Strategy

Digital Marketing
Most businesses face this common dilemma of whether to outsource their digital marketing or not. Outsourcing offers a viable solution for businesses
Read More
How to improve the accuracy of a chatbot?

How to improve the accuracy of a chatbot?

Customer Support
Delivering solutions to customers efficiently is one of the major objectives of leveraging bot solutions. As a result, the repetitive processes can be automated
Read More
Maximizing Efficiency: Steps for Effective Delegation to Your Virtual Assistant

Maximizing Efficiency: Steps for Effective Delegation to Your Virtual Assistant

Virtual Assistant
By 2028, the virtual assistant industry is expected to be worth USD 8613.5. The virtual assistant(VA) has become one of the favorite choices
Read More
The Transitioning Journey: From In-House to Outsourced Services

The Transitioning Journey: From In-House to Outsourced Services

Internet Research
In today’s competitive business landscape, companies often face the challenge of balancing cost, quality, and efficiency while striving
Read More
The importance of data quality in effective lead scoring

The importance of data quality in effective lead scoring

Customer Support
A study by Gartner indicates that “the average financial impact of poor data quality on businesses is $9.7 million per year.”
Read More
The benefits of outsourcing tier 1 customer support: streamlining password resets and basic inquiries 24/7

The benefits of outsourcing tier 1 customer support: streamlining password resets and basic inquiries 24/7

Customer Support
Customer Support is organized into levels or tiers to ensure the best service. A typical support structure relies
Read More
How to manage an outsourced web development project?

How to manage an outsourced web development project?

Web Development
In today’s digital age, establishing a web presence is critical for businesses. According to a PR Newswire study, Outsourced Web Development
Read More
The role of data in crafting a successful digital marketing plan

The role of data in crafting a successful digital marketing plan

Digital Marketing
In today’s fast-paced world, digital marketing has become an essential part of any successful business strategy. Data in Crafting
Read More
The Importance of clear communication when outsourcing customer support

The Importance of clear communication when outsourcing customer support

Customer Support
In today’s business world, customer support outsourcing has become a common practice for many companies. By outsourcing customer support, clear communication
Read More
How to effectively manage peak-hour customer queues?

How to effectively manage peak-hour customer queues?

Customer Support
Managing customer queues during peak hours is a challenge that every business owner faces. Queues are typical during Peak-Hour Customer
Read More
What makes customer experience a new competitive advantage?

What makes customer experience a new competitive advantage?

Customer Support
With the rise of digital technologies and the increasing availability of information, customers have become more competitive advantage
Read More
5 signs it’s time to outsource your customer service

5 signs it’s time to outsource your customer service

Customer Support
In today’s fast-paced business world, customer service has become one of the key elements to success. Time to outsource
Read More
How to scale customer service using a chatbot?

How to scale customer service using a chatbot?

Virtual Assistant
In today’s fast-paced business world, providing excellent customer service is more important than ever.
Read More
Customer support outsourcing VS in-house solutions: What’s best for your business?

Customer support outsourcing VS in-house solutions: What’s best for your business?

Customer Support
Outsourcing customer support involves hiring a third-party company or individual to handle customer in-house solutions
Read More
How to build a winning customer-centric marketing strategy in 4 simple steps?

How to build a winning customer-centric marketing strategy in 4 simple steps?

Digital Marketing
Today many companies, regardless of the size and nature of the business, aim to
Read More
Customer Support Queue Management: 7 Tips to Manage Customer Queue like a Pro

Customer Support Queue Management: 7 Tips to Manage Customer Queue like a Pro

Customer Support
The customer queue shapes the work lives of customer support representatives. Without a proper
Read More
Why Should You Outsource Customer Support in 2023?

Why Should You Outsource Customer Support in 2023?

Customer Support
With the constantly shifting business environment, outsourcing has emerged as an effective method of cost-saving for companies of all sizes. In fact, Deloitte estimates that by 2023
Read More
Debunking 5 Outsourcing Myths: Customer Service

Debunking 5 Outsourcing Myths: Customer Service

Customer Support
For years, falsehoods about outsourcing have been spread in many forms. And as you may have seen, myths do not only apply to the customer service industry but also to other
Read More
4 Keys to establishing a successful outsourcing partnership in 2023

4 Keys to establishing a successful outsourcing partnership in 2023

Customer Support
Outsourcing has undoubtedly emerged as the best practice for both small and large businesses looking for assistance with a wide variety of services.
Read More
Best practices for ensuring a fantastic knowledge base

Best practices for ensuring a fantastic knowledge base

Others
a fantastic knowledge base Your knowledge base should be created with the purpose of making your customers self-independent while looking...
Read More
A step-by-step guide to customer feedback analysis

A step-by-step guide to customer feedback analysis

Customer Support
You had access to a goldmine, but you didn’t consider digging as it was too much hard work. Same as you had plenty of customer feedback, but you didn’t analyze it as the data was too big.
Read More
5 common mistakes to avoid while talking to a customer

5 common mistakes to avoid while talking to a customer

Customer Support
Being a customer support representative, you will encounter different kinds of customers throughout the day. While some will be easy going, others will be full of anger, waiting to lash out
Read More
5 Techniques to help you understand your customers and meet their expectations in 2023

5 Techniques to help you understand your customers and meet their expectations in 2023

Customer Support
Understanding and meeting customers’ needs can be tricky with the constantly changing market forces. So, in order to succeed, agents must become
Read More
Knowledge-Centered Service (KCS): A Complete Guide (2023)

Knowledge-Centered Service (KCS): A Complete Guide (2023)

Customer Support
Every customer service rep behind that screen is determined to acquire knowledge and pass that on to the customers through every conversation. The knowledge that lived in the minds of the customer service
Read More
Importance of aligning customer support and customer success

Importance of aligning customer support and customer success

Customer Support
Importance of aligning customer Since customers are the lifeblood of any organization, and the reason for its success and higher...
Read More
Tips for customer service managers to step up their game in 2023

Tips for customer service managers to step up their game in 2023

Customer Support
In 2022, customer service has become more important than ever for a company’s growth. Studies suggest that 64% of customer and support leaders say that
Read More
Soft skills that customer service representatives need to develop to establish better customer relationship

Soft skills that customer service representatives need to develop to establish better customer relationship

Customer Support
So, Sam was quite overwhelmed by the fact that he was hired as a customer support representative at the xyz company since he had
Read More
Essential tips for empowering your customer support team in 2023

Essential tips for empowering your customer support team in 2023

Customer Support
While great business strategies and cutting-edge technologies have been a significant factor in delivering exceptional customer service, empowering your employees is something
Read More
Top CX metrics to measure self-service effectiveness

Top CX metrics to measure self-service effectiveness

Customer Support
Top CX metrics to measure self-service effectiveness In the past, people would use the phone to speak with a support...
Read More
Ticket Deflection: How to reduce support tickets in 2023?

Ticket Deflection: How to reduce support tickets in 2023?

Customer Support
Customer support teams operate with one main goal, i.e., ensuring top-notch customer experience. But often, they’re unable to get any closer due to the surging support tickets waiting for them in the pipeline to be resolved.
Read More
Top 5 tips for delivering 24/7 customer support without 24/7 staff

Top 5 tips for delivering 24/7 customer support without 24/7 staff

Customer Support
With every passing day, businesses are witnessing a great surge in customer expectations. Today, living
Read More
Deliver seamless and excellent customer self-service with AI

Deliver seamless and excellent customer self-service with AI

Virtual Assistant
Pleasing a customer isn’t as easy as it seems. Where there is purchasing, there will be some queries as well. As ‘we’ customers need
Read More
7 frequently used customer success metrics & how to measure them

7 frequently used customer success metrics & how to measure them

Customer Support
Customers are equipped with multiple brand options in the market, which means if they are not satisfied
Read More
A checklist on how to handle customer complaints

A checklist on how to handle customer complaints

Customer Support
Many businesses are unaware of how to handle customer grievances. This might be because they don’t know how to connect with customers or how to solve their issues.
Read More
Bridging the gap between product and customer experience

Bridging the gap between product and customer experience

Customer Support
Designing and delivering end-to-end services or products to establish a great customer experience is the main objective of every organization
Read More
Top 6 customer loyalty software for companies in 2022

Top 6 customer loyalty software for companies in 2022

Customer Support
Companies spend a lot of time brainstorming ways to attract new customers. Instead, they can choose a more effortless and effective way to enhance their customer
Read More
Best customer service tools every support team must have

Best customer service tools every support team must have

Customer Support
In times of surging customer expectations and market competition, companies shouldn’t settle for anything suboptimal. Businesses already
Read More
How to set up a thriving customer support team from scratch?

How to set up a thriving customer support team from scratch?

Customer Support
Sam started building a treehouse for his children. He needed no instructions and kept doing the
Read More
Top 5 time-tested ways to scale your customer support team

Top 5 time-tested ways to scale your customer support team

Customer Support
While you are having the most talented customer support team, your service process is going quite well, and you are able to resolve
Read More
Tips to deal with irate customers

Tips to deal with irate customers

Customer Support
Many customer service agents are still working hard to master the art of handling customers. Delivering a satisfactory customer experience can help retain your customers and make your business
Read More
Why Human Customer Service Is Still Essential In A World Of Automation and Chatbots?

Why Human Customer Service Is Still Essential In A World Of Automation and Chatbots?

Virtual Assistant
Futuristic technology, which past generations imagined in science fiction novels and films, is now a reality. We have approached
Read More
How To Train Your Customer Support Team To Be Empathetic? Top 5 Strategies!!

How To Train Your Customer Support Team To Be Empathetic? Top 5 Strategies!!

Customer Support
How To Train Your Customer Support Team To Be Empathetic- Top 5 Strategies? Offering excellent customer service is no longer...
Read More
Top Tips That Can Help You Elevate The Customer Service Standards

Top Tips That Can Help You Elevate The Customer Service Standards

Customer Support
Top Tips That Can Help You Elevate The Customer Service Businesses have come far ahead of the conventional demand-delivery approach...
Read More
Ten Email Etiquettes every customer support agent should be taught

Ten Email Etiquettes every customer support agent should be taught

Customer Support
Ten Email Etiquettes every customer support agent Email etiquette is an important aspect of customer support, especially in the virtual...
Read More
Omnichannel Customer Support

Omnichannel Customer Support

Customer Support
omnichannel customer support We are in a new age of business. At this age, customers don’t expect you to just...
Read More
The New Normal Of Customer Service

The New Normal Of Customer Service

Customer Support
The New Normal Of Customer Service It has been 429 days since the first case of covid came into light...
Read More
VIBGYOR: How to skyrocket your cold email response rate?

VIBGYOR: How to skyrocket your cold email response rate?

Digital Marketing
VIBGYOR: How to skyrocket your cold email response rate? Cold emails are one of the best ways to reach a...
Read More
How Amazon provides the best customer service?

How Amazon provides the best customer service?

Customer Support
Launched in 1994, Amazon is the biggest giant in the e-Commerce industry. As their tagline says, Amazon is the earth’s...
Read More
What is Customer Journey Map?

What is Customer Journey Map?

Customer Support
What is Customer Journey Map? Customer Journey definition:Customer Journey is the sum of experiences that a customer goes through while...
Read More
What is Ticket Management System? What are the best Ticket  Management Software in 2019?

What is Ticket Management System? What are the best Ticket Management Software in 2019?

Customer Support
What is Ticket Management System? The “ticket management system” is a software application that helps companies track and manage incoming...
Read More
Customer service: Reflective listening while dealing with an angry  customer

Customer service: Reflective listening while dealing with an angry customer

Customer Support
Customer service: Reflective listening while dealing with an angry customer Reflective Listening: A key to great customer service. When your...
Read More
Happy employees equals happy customers

Happy employees equals happy customers

Customer Support
Happy employees equals happy customers It is a fact that happy customers are the growth enhancers to your business.  They...
Read More
Outsourcing: A growth enhancer to your business

Outsourcing: A growth enhancer to your business

Customer Support
A growth enhancer to your business As a start-up organization, it is tough to keep up with all the tasks...
Read More
Things to know before outsourcing: Small business and startups

Things to know before outsourcing: Small business and startups

Digital Marketing Customer Support Sales Development
Things to know before outsourcing: Small business and startups : In the new age of business..
Read More
Customer satisfaction: Score that reflects your ability to retain and  acquire more customers

Customer satisfaction: Score that reflects your ability to retain and acquire more customers

Customer Support
Customer satisfaction: Score that reflects your ability to retain and acquire more customers Are your customers satisfied? Are you taking...
Read More
Brand awareness: How small businesses can increase their brand awareness? Complete guide 2020.

Brand awareness: How small businesses can increase their brand awareness? Complete guide 2020.

Digital Marketing
Brand awareness: How small businesses can increase their brand awareness? Complete guide 2020. Brand awareness: “The extent to which consumers...
Read More
Fatal Sins of Customer Service

Fatal Sins of Customer Service

Customer Support
Fatal Sins of Customer Service “Excellent customer service is the number one job in any company! It is the personality...
Read More
How a skilled customer service team lowers customer churn rate?

How a skilled customer service team lowers customer churn rate?

Customer Support
skilled customer service team lowers customer churn rate Businesses usually treat a customer “Churned” when a certain period passes, and...
Read More
Cash Management or Lack of profit? Only 2 out of 10 start-ups survive their first 18 months

Cash Management or Lack of profit? Only 2 out of 10 start-ups survive their first 18 months

Others
Cash Management or Lack of profit? Only 2 out of 10 start-ups survive their first 18 months Nine out of...
Read More
Remote Workforce Solutions: Is your habit of handling every aspect  of your business affecting your growth?

Remote Workforce Solutions: Is your habit of handling every aspect of your business affecting your growth?

Others
Remote Workforce Solutions: Is your habit of handling every aspect of your business affecting your growth? It is logical that...
Read More
Marketing for Small Businesses: What can you do differently in  2020 to boost your growth?

Marketing for Small Businesses: What can you do differently in 2020 to boost your growth?

Digital Marketing
Marketing for Small Businesses: What can you do differently in 2020 to boost your growth? Marketing. When we hear this word,...
Read More
Customer service: How to handle holiday rush

Customer service: How to handle holiday rush

Customer Support
Customer service: How to handle holiday rush Companies with seasonality in their businesses experience an increased number of customer service...
Read More
blog

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

At Bolsterbiz, we make sure that the brightest minds are deployed and the best strategies are executed to skyrocket your conversion rates. We achieve this by first understanding your target market followed by identifying and building a list of qualified prospects. We implement the right messaging, systems and workflow through our multi-touch approach. We make sure that you build healthy relationships with potential clients and maintain a steady sales pipeline that contributes to your revenues. 

Predictable sales cycle

Save time & efforts

Continuous prospecting

Lower overhead

Expertise

Multiple touchpoints

Experienced & talented SDRs

 

Channels we leverage

Email outreach

Linkedin messaging

Cold calling 

Short message service

Video messaging

Handwritten letter

Recorded VMs




Benefits of trusting us with your sales activities

Cost Efficiency: Budgetary constraints will no longer be a hurdle in your path toward business success. Leverage premium quality sales service at a low cost and grow at a faster pace. 

 

Technology-driven: Bolsterbiz leverages the best sales tools to optimize, manage and track our sales expert’s performance in order to ensure high productivity. In addition, it helps us to ensure premium work quality and transparent reporting. 

 

Experienced Representatives: Take advantage of our sales expertise and capitalize on your growth ambitions. Our highly qualified and talented sales representatives will set powerful strategies and find the best sales channels to drive your sales and revenues. 

 

Rapid Growth: Rapid growth can stretch your existing team thin, especially if you are trying to hire simultaneously. Outsourcing your sales tasks to us will speed up your entire process of generating higher ROI and growing your business. 

 

 

Prospecting Process

Planning: The planning stage involves creating a blueprint of the overall sales process to ensure smooth implementation of strategies.

Implementation: During the implementation stage, we keep our plans into action in order to achieve the targeted goals.

Results: At the last stage, you can reap benefits from the positive output of our unique sales process.

 

  • Creating the strategy & sequence
  • Building/acquiring prospect lists
  • Identifying ideal customer profile
  • Starting sales campaign
  • Booking appointments
  • Lead

 

 

 

Master the sales funnel and scale your business

 

Our sales experts have proven expertise in helping clients with an innovative take on lead generation. We help you by finding the right prospect, followed by discussing your business proposition with them via call. At last, we set up an appointment to help you close the lead. Our sales outsourcing solutions are ideal for brands of all sizes. Big or small, we provide businesses with a flexible, agile model that guarantees high-quality lead generation. Get results that matter with our sales outsourcing specialists.  

 

 

 

Solutions that help you skyrocket your conversion rates

 

Standing out from the crowd is of utmost importance during this highly competitive era. That’s why it’s crucial to work with one of the best sales outsourcing companies to nudge your sales into hyper speed. Soar past the competition by having the right sales outsourcing partner by your side. Choosing us will help you get the best process, technologies, and experiences all in one place. Let’s get started. 

 

 

 

 

 

Want to crush your sales goals?

Get in touch with us today

 

 

Explore our other services

 

Virtual assistance 

Customer support

Digital marketing 

Web development

 

 

 

 

Professional Outsourcing Services

Build your outsourcing team with us

Schedule a free consultation

 

Professional Outsourcing
Strategy

Build an extended team for your business requirements with our professional outsourcing Strategy. A strategy that ends your worries about things including Hiring, Training, expanding infrastructure, and other overhead expenses when scaling your team.

 

Why Professional
Outsourcing?

Professional outsourcing provides you with the industry’s best people to help you offload your burden. Now, you can focus on the mission critical aspects of your business.

 

What’s In It
For You?

You’ll open up a portal to the experienced and qualified workforce, and you don’t have to worry about going over-budget. With increased headcount, your customers will have an exquisite experience, followed with a spike in profits.

 

 

How can we help?

Efficient, cost-effective, and comprehensive outsourcing solutions can boost profits and reduce risks. Our outsourcing services not just facilitate your back-office functions but also improve performance and profitability, allowing you to focus on your core business functions. 

We’re your trustable partner. When you’re not sure what needs to be done, we’ll step in, providing dedicated outsourcing services through every step of your business journey. Let’s get started! 

 

 

 

Benefits of leveraging our services

Flexible approach: We listen and adapt our services according to our client’s needs. We are open to making changes whenever the client demands. 

Value: We utilize the best technology to establish an improved client experience. We make sure our client gets the best value for their money. 

Focus: Whether its managing customers or reducing risks via automation, we are focused on ensuring the best service deliverable.

Control: We ensure improved data flow between departments and a smooth decisional process. 

Proactivity: You might face difficulty dealing with a problem you are not prepared for, and this is where we can make a difference. 

Unique: We design our strategic solutions by combining our expertise and experience with the latest technologies. 

 

Our Services

 

Customer Support

We will help you build a remote team of qualified experienced and agile representatives to handle your customer service requests via multiple channels such as: Email, Chat, Phone, social media etc.

 

eSales Development

We will help you prospect new accounts for your company through different platforms such as: Email automation, Messaging, and Cold calling. We can also help you in on-boarding your prospects.

 

Virtual Assistants

We will provide you with representatives who will work remotely to provide you assistance with tasks such as Managing calendars, appointments and emails, Event management, Personal tasks like handling booking and many more.

 

Digital Marketing

More than half of the global population has accessed the internet by now. You need to be where your customers are. We assist businesses reach their prospective customers before their competitors do.

 

Web development

Want to develop an attractive website that drives maximum traffic? Our team provides you with the right expertise to create an SEO friendly, and easy to use website for you that brings in positive results for your company.

 

Want to know more?