Ten Email Etiquettes every customer support agent Email etiquette is an important aspect of customer support, especially in the virtual world where most interactions are done online through email rather…
omnichannel customer support We are in a new age of business. At this age, customers don’t expect you to just do the needful. This is a time where going above…
Launched in 1994, Amazon is the biggest giant in the e-Commerce industry. As their tagline says, Amazon is the earth’s most customer-centric company, and the customers can confirm that it…