The importance of data quality in effective lead scoring
A study by Gartner indicates that “the average financial impact of poor data quality on businesses is $9.7 million per year.”
The benefits of outsourcing tier 1 customer support: streamlining password resets and basic inquiries 24/7
Customer Support is organized into levels or tiers to ensure the best service. A typical support structure relies
How to manage an outsourced web development project?
In today’s digital age, establishing a web presence is critical for businesses. According to a PR Newswire study, Outsourced Web Development
The role of data in crafting a successful digital marketing plan
In today’s fast-paced world, digital marketing has become an essential part of any successful business strategy. Data in Crafting
The Importance of clear communication when outsourcing customer support
In today’s business world, customer support outsourcing has become a common practice for many companies. By outsourcing customer support, clear communication