Remote Customer Support
Give a magnificent customer experience 24/7 with the finest team of remote customer support representatives.
Save upto 70% in overhead expenses with our Remote Workforce Solutions
There are lots of additional expenses besides salary when it comes to building an in-house team. Expenses like: Infrastructure expansion, Travelling expenses, Food and beverages, and government-mandated benefits.
When you build a team with us, you’ll only pay a dedicated amount and all overhead expenses will be our responsibility.
It Is Different
You’re not just outsourcing a part of your process, you’re building a remote extension to your in-house team.
Provide Global time zone coverage.
Message: I am sorry, we’re not available at this moment. Leave us an email at firstname.lastname@example.org and we will respond as soon as possible.
Translation: We want to respond, but we’re sleeping so we can’t. Please hold your emergency till tomorrow.
Hear your customers even if they live on other side of the world and even if they call you in the middle of the night. .
Read our amazing story in a case study with ShipBob
Deal with difficult customer situations flawlessly
There are many difficult situations in customers service that requires a lot of experience to deal with.
Your team will only consist of experienced representatives, that have spent a considerable amount of time dealing with customers.
Also have been in this industry for a long time now, we know the in’s and out’s of dealing with harder customer situations.