Hire the Best Customer Support Outsourcing Services in the US
BolsterBiz is a trusted business process outsourcing (BPO) industry partner and a leading customer support outsourcing company in the US, helping startups, SMBs, and growing brands deliver world-class customer experiences. With 100+ happy clients, we provide fully managed live chat support services, email support, SMS support, in-app support, and voice support services in the US. A one-stop solution to enhancing your CX and customer service journey.
Get instant access to a large pool of trained, brand-aligned agents who act as an extension of your in-house team from day one. Start small, scale as you grow, and stay in control without the cost of building an internal team.
Are you ready to reduce costs, improve response times, and delight your customers? Fill the form, and our team will get in touch to discuss support plan for your business.
What’s in it for you?
Cost savings
Make your customers happy without having to break the bank.
Faster responses
Now eliminate annoying late responses. With us, you can respond to your customers real quick.
Positive customer ratings
We offer a world-class support service that prompts your customers to sing your praises on the internet.
Round-the-clock coverage
We know the importance of being there for your customers - even during non-business hours.
Full control over the team
Our collaborative team-oriented working pattern will give you the ability to control their work as well.
You can start small
You don’t need to hire a big team with us to start.
Technologies We Work With
How Do We Make It Happen
Outsourcing can feel overwhelming at first. You may wonder if a team outside your company can understand your business or handle tasks the way you want. At BolsterBiz, we focus on making this easy. We take time to listen to your needs. We ask questions. We see things from your perspective. The goal is to make sure everyone is on the same page before we begin.
It is not just about sending people to work. It is about creating a team that fits with your business. A team that works like your own employees but brings extra experience and energy. We focus on clarity, trust, and communication. We make sure you feel confident at every step. Here is how we do it.
Step 1 : Needs Assesment
We start by understanding exactly what you want. We look at your goals, challenges, and what success means to you.
Step 2 :Go Ahead From Client
Once you are happy with the plan, we will get your approval. Only then do we move forward.
Step 3 :Deployment Of Team
We assign the right people to your project. People who are trained, skilled, and ready to work with you.
Step 4 :Process Training
Before going live, the team learns your systems and your way of working. This ensures everything feels like it belongs to you.
Step 5 :Go Live
The team starts working. We watch closely. We make sure everything runs smoothly.
Step 6 :Regular Q&A
We check performance regularly & fix issues to improve the process. This way, your customers always get consistent, quality support.
Client Testimonials
Read what they love about our services
Ellen Choi
Founder
We have worked with BolsterBiz for almost 2 years to source qualified sales leads for us. They are professional, on top of everything, and have always delivered on time even under tight timelines. The team is great at asking the right questions to ensure that we get the deliverable that we expect. Overall it has been a pleasure working with them.
Paul Clauson
Chief Evangelist, Functionize
We have been associated with BolsterBiz for more than 3 years now. As a startup, our focus is to drive our efforts in developing an early client base by targeting qualified prospects. Our need was successfully fulfilled by BolsterBiz. They have consistently provided excellent quality and most updated data even under tight deadlines.
Divey Gulati
Co-Founder, ShipBob
We have been working with BolsterBiz for over three years, and they have been flexible with our growing needs and have been able to produce exactly what we asked for.
From data projects to building a customer support team for us, they have helped us tremendously in our growth.
Michael Wray
Sales Professional
Working with BolsterBiz has made my job easier. BolsterBiz is easy to work with, communicates well, and delivers projects on time consistently.
Jim Thorson
Principal, Free Radical Ventures
I have relied heavily on BolsterBiz for years for fast, accurate, and comprehensive contact and staff intelligence data. From quick-hit specific inquiries to broader more open-ended searches, BolsterBiz delivers speed and judgement that I trust.
R Blank
CEO, Shield Your Body
BolsterBiz has been fantastic to work with. When our business exploded almost overnight, they were able to staff customer support for us, almost overnight. The talent is reliable, and flexible to our growing and shifting needs. And they don’t just staff our team, but provide excellent, responsive account-level management.
Andrew Rice
Director Of Web Development
In the past I had tried to find help overseas through services that offered acces to freelancers. This was always a stressful process as I never really knew what kind of performance I would see. I had some OK results, and some disastrous results. Making an investment with BolsterBiz has been a completely different experience.