Blog

Futuristic technology, which past generations imagined in science fiction novels and films, is now a reality. We have approached a major milestone in customer service,

Offering excellent customer service is no longer merely a “wonderful to have” service – it is quickly becoming the deciding factor between business success and

Businesses have come far ahead of the conventional demand-delivery approach in today’s fast-paced corporate environment. A great product isn’t always what draws new consumers or

Email etiquette is an important aspect of customer support, especially in the virtual world where most interactions are done online through email rather than in

We are in a new age of business. At this age, customers don’t expect you to just do the needful. This is a time, where

It has been 429 days since the first case of covid came into light and the world as we knew changed. Businesses had to pivot

Cold emails are one of the best ways to reach a mass audience. It is cost-effective, it is easy, and most importantly, it works. But not

Customer Journey definition: Customer Journey is the sum of experiences that a customer goes through while interacting with your brand.The process is, you create a