Customer Support Outsourcing

Give a magnificent customer experience 24/7 with the finest team of outsourced customer support representatives.

We help growing companies provide round-the-clock customer support and save huge on operational expenses by setting up an off-shore team of customer service agents. It will be an extension to your own in-house team, just at a different location.

What's In It For You?

Cost
Saving

Make your customers happy without having to break the bank.

Round The
Clock Coverage

We know the importance of being there for your customers - even during non-business hours.

Faster
Responses

Now eliminate annoying late responses. With us, you can respond to your customers real quick.

Full Control
Over The Team

Our collaborative team-oriented working pattern will give you the ability to control their work as well.

Positive
Customer Ratings

We offer a world-class support service that prompts your customers to sing your praises on the internet.

You Can
Start Small

You don’t need to hire a big team with us to start

What's In It For You?

Cost
Saving

Make your customers happy without having to break the bank.

Round The
Clock Coverage

We know the importance of being there for your customers - even during non-business hours.

Faster
Responses

Now eliminate annoying late responses. With us, you can respond to your customers real quick.

Full Control
Over The Team

Our collaborative team-oriented working pattern will give you the ability to control their work as well.

Positive
Customer Ratings

We offer a world-class support service that prompts your customers to sing your praises on the internet.

You Can
Start Small

You don’t need to hire a big team with us to start

Many Problems

Customer Support Outsourcing 1
In-efficient Process?
Customer Support Outsourcing 2
Finding Good Talent?
Customer Support Outsourcing 3
Huge Pile Of Tickets?
Customer Support Outsourcing 4
Slow Response Time?
Customer Support Outsourcing 5
Scaling Economically?
Customer Support Outsourcing 6

One Solution

Customer Support Outsourcing 7

Team
BolsterBiz

Many Problems

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Huge Pile
Of Tickets?

cso

Finding Good
Talent?

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In-efficient
Process?

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Slow Response
Time?

cso

Scaling
Economically?

One Solution

Customer Support Outsourcing 8

Team
BolsterBiz

Why BolsterBiz?

Flexible Approach

Flexible
Approach

We constantly modify our working patterns based on your changing work preferences.

Our account managers help clients achieve their goals through efficient customer support.

Account-Level
Management

Account-Leve Management
Brand Focused

Brand
Focused

We understand and match the unique voice of every brand that we work with.

We implement industry best practices to help our clients scale their business.

Industry Best
Practices

Customer Support Outsourcing
Onboarding Global Talent

Onboarding
Global Talent

We recruit talented agents and train them according to your company standards.

We help our clients cut their operational costs by providing extended customer service.

Affordable
Prices

Customer Support Outsourcing
Customer Support Outsourcing 9

SMS

Customer Support Outsourcing 10

Phone

chat

Chat

in-app

In-app Support

mail

Mails

social

Social Media

Customer Support Outsourcing 11

Omni-Channel Support

Omni-Channel Support

Customer Support Outsourcing 12

SMS

Customer Support Outsourcing 13

Phone

Customer Support Outsourcing 14

Chat

Customer Support Outsourcing 15

In-app Support

Customer Support Outsourcing 16

Mails

Customer Support Outsourcing 17

Social Media

Customer Support Outsourcing 18
Customer Support Outsourcing 9

SMS

Customer Support Outsourcing 10

Phone

chat

Chat

social

Social Media

in-app

In-app Support

mail

Mails

Customer Support Outsourcing 11

Omni-Channel Support

Technologies we work with

How it works?

1
Need Assessment
2
Go Ahead From Client
3
Deployment of Team
4
Train the team
5
Go Live
6
Regular QA and Process Refinement

How it works?

  1. Need Assesment

  2. Go Ahead From Client

  3. Deployment of Team

  4. Team Training

  5. Go Live

  6. Regular QA and Process Refinement

Explore Our Other Services

Frequently Asked Questions

Once we get a go ahead from the client, it takes around 2-4 weeks for us to set up the team.

We will gladly help you in any way possible. You can add new members to your team whenever needed; all you have to do is inform our account manager and we will add the agents to your team.

Communication is a vital part of our work culture, hence we carefully evaluate the speaking and writing skills of all candidates before shortlisting them.

Setting up an extended customer success team with BolsterBiz will help you cut your operational costs, provide talented agents, decrease administrative hassle, offer seamless account level management, provide flexibility, and help you increase your profits. 

We never compromise with the security of our client’s data. Hence, Our staff is required to sign non-disclosure agreements and any data security breach is severely penalised. In addition, we closely monitor our agents’ activities leveraging data security softwares and conduct regular workshops with our legal advisors. You can be certain of your company’s safety with us.

There are no hidden costs. You are required to pay the amount that has been quoted.

BolsterBiz offers 24/7/365 customer support service regardless of the time zone.

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