Customer Support Outsourcing

Give a magnificent customer experience 24/7 with the finest team of outsourced customer support representatives.

We help growing companies provide round-the-clock customer support and save huge on operational expenses by setting up an off-shore team of customer service agents. It will be an extension to your own in-house team, just at a different location.

What's In It For You?

Cost
Saving

Make your customers happy without having to break the bank.

Round The
Clock Coverage

We know the importance of being there for your customers - even during non-business hours.

Faster
Responses

Now eliminate annoying late responses. With us, you can respond to your customers real quick.

Full Control
Over The Team

Our collaborative team-oriented working pattern will give you the ability to control their work as well.

Positive
Customer Ratings

We offer a world-class support service that prompts your customers to sing your praises on the internet.

You Can
Start Small

You don’t need to hire a big team with us to start

What's In It For You?

Cost
Saving

Make your customers happy without having to break the bank.

Round The
Clock Coverage

We know the importance of being there for your customers - even during non-business hours.

Faster
Responses

Now eliminate annoying late responses. With us, you can respond to your customers real quick.

Full Control
Over The Team

Our collaborative team-oriented working pattern will give you the ability to control their work as well.

Positive
Customer Ratings

We offer a world-class support service that prompts your customers to sing your praises on the internet.

You Can
Start Small

You don’t need to hire a big team with us to start

Many Problems

Customer Support Outsourcing 1
In-efficient Process?
Customer Support Outsourcing 2
Finding Good Talent?
Customer Support Outsourcing 3
Huge Pile Of Tickets?
Customer Support Outsourcing 4
Slow Response Time?
Customer Support Outsourcing 5
Scaling Economically?
Customer Support Outsourcing 6

One Solution

Customer Support Outsourcing 7

Team
BolsterBiz

Many Problems

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Huge Pile
Of Tickets?

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Finding Good
Talent?

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In-efficient
Process?

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Slow Response
Time?

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Scaling
Economically?

One Solution

Customer Support Outsourcing 8

Team
BolsterBiz

Why BolsterBiz

Customer Support Outsourcing 9

Flexible
Approach

Customer Support Outsourcing 10

Account-level
management

Customer Support Outsourcing 11

Affordable
Prices

Customer Support Outsourcing 12

Brand
focused

Customer Support Outsourcing 13

Onboarding
global talent

Customer Support Outsourcing 14

Industry best
practices

Flexibility: We constantly refine our process to work towards your best interest, and modify strategies based on the changing work preferences.

Account-level management: Our account managers understand and learn the client’s goals and help them achieve the same through their efficient customer support services.

Brand focused: We understand and match the unique voice of every brand that we work with.

Onboarding global talent: We recruit talented agents and train them according to your company standards.

Affordable prices: We help our client’s cut their operational costs and propel their business through our extended customer service.

Implementing industry best practices: We implement industry best practices to help our client’s scale their business to a new level of success.

Flexibility: We constantly refine our process to work towards your best interest, and modify strategies based on the changing work preferences.

Account-level management: Our account managers understand and learn the client’s goals and help them achieve the same through their efficient customer support services.

Affordable prices: We help our client’s cut their operational costs and propel their business through our extended customer service.

Why BolsterBiz?

Customer Support Outsourcing 9

Flexible
Approach

Customer Support Outsourcing 10

Account-level management

Customer Support Outsourcing 11

Affordable
Prices

cso


Customer Support Outsourcing 12

Brand
focused

Customer Support Outsourcing 13

Onboarding
global talent

Customer Support Outsourcing 14

Industry best
practices

Brand focused: We understand and match the unique voice of every brand that we work with.

Onboarding global talent: We recruit talented agents and train them according to your company standards.

Implementing industry best practices: We implement industry best practices to help our client’s scale their business to a new level of success.

Why BolsterBiz?

Flexible Approach

Flexible
Approach

We constantly modify our working patterns based on your changing work preferences.

Our account managers help clients achieve their goals through efficient customer support.

Account-Level
Management

Account-Leve Management
Brand Focused

Brand
Focused

We understand and match the unique voice of every brand that we work with.

We implement industry best practices to help our clients scale their business.

Industry Best
Practices

Customer Support Outsourcing
Onboarding Global Talent

Onboarding
Global Talent

We recruit talented agents and train them according to your company standards.

We help our clients cut their operational costs by providing extended customer service.

Affordable
Prices

Customer Support Outsourcing
Customer Support Outsourcing 21

SMS

Customer Support Outsourcing 22

Phone

chat

Chat

in-app

In-app Support

mail

Mails

social

Social Media

Customer Support Outsourcing 23

Omni-Channel Support

Customer Support Outsourcing 21

SMS

Customer Support Outsourcing 22

Phone

chat

Chat

social

Social Media

in-app

In-app Support

mail

Mails

Customer Support Outsourcing 23

Omni-Channel Support

How it works?

1
Need Assessment
2
Go Ahead From Client
3
Deployment of Team
4
Train the team
5
Go Live
6
Regular QA and Process Refinement

How it works?

  1. Need Assesment

  2. Go Ahead From Client

  3. Deployment of Team

  4. Team Training

  5. Go Live

  6. Regular QA and Process Refinement

Technologies we work with

Frequently Asked Questions

Once we get a go ahead from the client, it takes around 2-4 weeks for us to set up the team.

We will gladly help you in any way possible. You can add new members to your team whenever needed; all you have to do is inform our account manager and we will add the agents to your team.

Communication is a vital part of our work culture, hence we carefully evaluate the speaking and writing skills of all candidates before shortlisting them.

Setting up an extended customer success team with BolsterBiz will help you cut your operational costs, provide talented agents, decrease administrative hassle, offer seamless account level management, provide flexibility, and help you increase your profits. 

We never compromise with the security of our client’s data. Hence, Our staff is required to sign non-disclosure agreements and any data security breach is severely penalised. In addition, we closely monitor our agents’ activities leveraging data security softwares and conduct regular workshops with our legal advisors. You can be certain of your company’s safety with us.

There are no hidden costs. You are required to pay the amount that has been quoted.

BolsterBiz offers 24/7/365 customer support service regardless of the time zone.

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