Customer Support Outsourcing
Give a magnificent customer experience 24/7 with the finest team of outsourced customer support representatives.
We help growing companies provide round-the-clock customer support and save huge on operational expenses by setting up an off-shore team of customer service agents. It will be an extension to your own in-house team, just at a different location.
What's In It For You?
Cost
Saving
Make your customers happy without having to break the bank.
Round The
Clock Coverage
We know the importance of being there for your customers - even during non-business hours.
Faster
Responses
Now eliminate annoying late responses. With us, you can respond to your customers real quick.
Full Control
Over The Team
Our collaborative team-oriented working pattern will give you the ability to control their work as well.
Positive
Customer Ratings
We offer a world-class support service that prompts your customers to sing your praises on the internet.
You Can
Start Small
You don’t need to hire a big team with us to start
What's In It For You?
Cost
Saving
Make your customers happy without having to break the bank.
Round The
Clock Coverage
We know the importance of being there for your customers - even during non-business hours.
Faster
Responses
Now eliminate annoying late responses. With us, you can respond to your customers real quick.
Full Control
Over The Team
Our collaborative team-oriented working pattern will give you the ability to control their work as well.
Positive
Customer Ratings
We offer a world-class support service that prompts your customers to sing your praises on the internet.
You Can
Start Small
You don’t need to hire a big team with us to start
Many Problems
In-efficient Process?
Finding Good Talent?
Huge Pile Of Tickets?
Slow Response Time?
Scaling Economically?
One Solution
Team
BolsterBiz
Many Problems
Huge Pile
Of Tickets?
Finding Good
Talent?
In-efficient
Process?
Slow Response
Time?
Scaling
Economically?
One Solution
Team
BolsterBiz
Why BolsterBiz
Flexible
Approach
Account-level
management
Affordable
Prices
Brand
focused
Onboarding
global talent
Industry best
practices
Flexibility: We constantly refine our process to work towards your best interest, and modify strategies based on the changing work preferences.
Account-level management: Our account managers understand and learn the client’s goals and help them achieve the same through their efficient customer support services.
Brand focused: We understand and match the unique voice of every brand that we work with.
Onboarding global talent: We recruit talented agents and train them according to your company standards.
Affordable prices: We help our client’s cut their operational costs and propel their business through our extended customer service.
Implementing industry best practices: We implement industry best practices to help our client’s scale their business to a new level of success.
Flexibility: We constantly refine our process to work towards your best interest, and modify strategies based on the changing work preferences.
Account-level management: Our account managers understand and learn the client’s goals and help them achieve the same through their efficient customer support services.
Affordable prices: We help our client’s cut their operational costs and propel their business through our extended customer service.
Why BolsterBiz?
Flexible
Approach
Account-level management
Affordable
Prices
Brand
focused
Onboarding
global talent
Industry best
practices
Brand focused: We understand and match the unique voice of every brand that we work with.
Onboarding global talent: We recruit talented agents and train them according to your company standards.
Implementing industry best practices: We implement industry best practices to help our client’s scale their business to a new level of success.
Why BolsterBiz?
Flexible
Approach
We constantly modify our working patterns based on your changing work preferences.
Our account managers help clients achieve their goals through efficient customer support.
Account-Level
Management
Brand
Focused
We understand and match the unique voice of every brand that we work with.
We implement industry best practices to help our clients scale their business.
Industry Best
Practices
Onboarding
Global Talent
We recruit talented agents and train them according to your company standards.
We help our clients cut their operational costs by providing extended customer service.
Affordable
Prices
SMS
Phone
Chat
In-app Support
Mails
Social Media
Omni-Channel Support
SMS
Phone
Chat
Social Media
In-app Support
Mails
Omni-Channel Support
How it works?
How it works?
Need Assesment
Go Ahead From Client
Deployment of Team
Team Training
Go Live
Regular QA and Process Refinement
Technologies we work with
Frequently Asked Questions
Once we get a go ahead from the client, it takes around 2-4 weeks for us to set up the team.
We will gladly help you in any way possible. You can add new members to your team whenever needed; all you have to do is inform our account manager and we will add the agents to your team.
Communication is a vital part of our work culture, hence we carefully evaluate the speaking and writing skills of all candidates before shortlisting them.
Setting up an extended customer success team with BolsterBiz will help you cut your operational costs, provide talented agents, decrease administrative hassle, offer seamless account level management, provide flexibility, and help you increase your profits.
We never compromise with the security of our client’s data. Hence, Our staff is required to sign non-disclosure agreements and any data security breach is severely penalised. In addition, we closely monitor our agents’ activities leveraging data security softwares and conduct regular workshops with our legal advisors. You can be certain of your company’s safety with us.
There are no hidden costs. You are required to pay the amount that has been quoted.
BolsterBiz offers 24/7/365 customer support service regardless of the time zone.
