Digital marketing outsourcing vs. in-house teams: Finding the right option for your business

Digital marketing is an essential pillar for modern-day business success. With the use of digital marketing strategies, 75% of marketers were able to boost the company’s trust and credibility.
Digital Marketing Outsourcing vs. In-house Teams Finding the Right Option for Your Business (1)

in-house teams

Digital marketing is an essential pillar for modern-day business success. With the use of digital marketing strategies, 75% of marketers were able to boost the company’s trust and credibility.

No matter how good your product or service is, if people aren’t aware of it, the chances of it reaching far are bogged down.

For successful digital marketing, a business has 2 options: to hire an in-house team or to outsource it. 

Deciding on this aspect requires you to take into account a lot of factors like business goals and budget. 

To help you make the right decision, we are discussing the pros and cons of both approaches.

What is in-house digital marketing?

In-house digital marketing refers to the practice of conducting all digital marketing activities and strategies within an organization, using its own internal team and resources rather than outsourcing these tasks to external agencies or consultants.

This means that the company’s marketing department or dedicated team handles all aspects of digital marketing, including planning, executing, and analyzing online marketing campaigns.

Pros

Cultural Alignment

Digital marketing outsourcing vs. in-house teams: Finding the right option for your business 1

Internal teams immerse themselves in your business processes directly. Thus, they have an innate understanding of the brand’s values, mission, and objectives, resulting in more cohesive and consistent marketing efforts.

Direct Control

Digital marketing outsourcing vs. in-house teams: Finding the right option for your business 2

In-house marketing allows for direct control over all aspects of your marketing efforts. You have a hands-on approach to strategy development, campaign execution, and decision-making.

Real-time Collaboration

Digital marketing outsourcing vs. in-house teams: Finding the right option for your business 3

In-house teams can collaborate in real-time with other departments, like sales and product development, facilitating better coordination and integration of strategies.

Cons

Choosing the Right Partner is Difficult

Digital marketing outsourcing vs. in-house teams: Finding the right option for your business 4

With a wide range of options available, it can be difficult to choose the ideal digital agency. You need to take several factors including their level of experience, reputation, and scope of services into account.

This ebook can help you find the right outsourcing partner.

Lack of Control​

Digital marketing outsourcing vs. in-house teams: Finding the right option for your business 5

Handing over your digital marketing efforts to an external agency means giving up some level of control over your brand’s messaging and strategy.

However, agencies always pitch their ideas to you and execute them after your approval only. You can always provide your feedback to them and make sure they’re following brand guidelines.

Verdic

Choosing the right marketing approach depends most on your business goals and needs. Consider the pros and cons of both options and then decide.

The key to successful digital marketing outsourcing is to hire a reputable partner like BolsterBiz. With all the right talent, expertise, and technology in our arsenal, we are ready to help fast-growing businesses take their marketing to the next level. To learn more, click here

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With there being 3.5 billion smartphone users in the world, mobile becomes one of the key elements of an omnichannel strategy. With the addition of hundreds of millions of users in a month, it makes sense for a customer to seek support on their mobile devices too.

According to a study conducted by SuperOffice, 90% of customers stated their customer service experience on mobile was negative and 52% of customers said that a poor mobile experience makes them less inclined to the brand. To improve on this factor, make it easier for your customer to navigate and get support. The top complaint of customers for customer service on a mobile site was “difficult to navigate”.

With there being 3.5 billion smartphone users in the world, mobile becomes one of the key elements of an omnichannel strategy. With the addition of hundreds of millions of users in a month, it makes sense for a customer to seek support on their mobile devices too.

According to a study conducted by SuperOffice, 90% of customers stated their customer service experience on mobile was negative and 52% of customers said that a poor mobile experience makes them less inclined to the brand. To improve on this factor, make it easier for your customer to navigate and get support. The top complaint of customers for customer service on a mobile site was “difficult to navigate”.

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