
Maximizing Efficiency
By 2028, the virtual assistant industry is expected to be worth USD 8613.5. The virtual assistant(VA) has become one of the favorite choices of global business owners to reduce workload and increase productivity.
To get the most out of your virtual assistant hiring, you must efficiently delegate tasks to them. Many businesses, however, can feel this process is challenging.
In this post, we will provide you with efficient delegation techniques to help you get the most out of outsourcing with a virtual assistant.
First things first: Identify the tasks to delegate :
This goes without saying, firstly you need to determine the tasks for which you want to hire them. Have a clear vision of what you want them to contribute to your company.
Your requirements will help you establish the expertise you need in a virtual assistant. As a result, you can hire a specialist with the necessary skill sets.
Discover what to delegate with these steps
- Not all tasks are meant to be outsourced. Some of them are just not intended for virtual assistants to undertake. Spend a week to a month documenting the types of tasks you regularly perform.
- The next step is to go over the list thoroughly. There will be numerous repetitive, non-value-added tasks. Label the duties that can and must be completed only by you. The remaining ones can be delegated.
- Go over the list and assign a value ranging from 1 to 10 to each task, one for the complexity and one for the duration. Give both the most basic and time-consuming jobs a 10/10.
- You can now readily identify tasks that have a high number for both complexity and duration. These are the tasks that can be outsourced conveniently!
The best tasks to delegate are the tasks that:
- You are already doing
- You definitely understand
- Waste your lot of time
Delegate task efficiently with these steps
1. Create a task delegation database :
A task database is essentially a system of record for all of your tasks’ status, for you to mark things off as:
- To-do,
- In progress, and
- Completed
The database will assist you in understanding the task’s history, current state, and growth expectations. It will also help you to create a task schedule for your virtual assistant.
2. Prepare your virtual assistants :
Virtual assistants are highly adaptable and flexible. Since they work with a variety of clients, they are experts in comprehending the assigned tasks efficiently.
When first delegating work to a VA, you may need to provide them with some training. If it is a high-level technical task, the training effort should be more extensive. The training can be delivered through an online video, a written asset, or by walking them through it over the call.
Try to dedicate some time to your virtual assistant during the first few weeks. You should provide your virtual assistants with the resources, time, and clarity they require to know what they are doing.
To make virtual assistant training easier, break each task down into its main components. This also gives them your thought process for the work at hand.
Always strive to be available during the work process, so if there are any doubts, the virtual assistant may quickly clear them up with you.
3. Set a deadline and a work update schedule :
If your project has a strict deadline, make sure your virtual assistant is aware of it from the start. Utilize a project management solution like Zoho to ensure that you and your VA are always on the same page.
You can both agree on a weekly or monthly work update schedule. Try to maintain a regular check-in, at least for the first few weeks, so that you can ensure everything is going according to the outsourcing plan.
4. Give feedback :
In the early stages of the working relationship, evaluate the outcomes and provide constructive feedback to your virtual assistant. This will assist them in adjusting and improving their process.
Because virtual assistants are highly flexible, you won’t have to provide them with as much input in the future.
Final Thoughts :
We hope that the above-mentioned steps have given you the clarity required to efficiently delegate tasks to VAs.
By having an expert virtual assistant service provider like BolsterBiz by your side, you can get the best rewards of enhanced productivity and efficiency. To learn more, connect with us today!
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With there being 3.5 billion smartphone users in the world, mobile becomes one of the key elements of an omnichannel strategy. With the addition of hundreds of millions of users in a month, it makes sense for a customer to seek support on their mobile devices too.
According to a study conducted by SuperOffice, 90% of customers stated their customer service experience on mobile was negative and 52% of customers said that a poor mobile experience makes them less inclined to the brand. To improve on this factor, make it easier for your customer to navigate and get support. The top complaint of customers for customer service on a mobile site was “difficult to navigate”.