Launched in 1994, Amazon is the biggest giant in the e-Commerce industry. As their tagline says, Amazon is the earth’s most customer-centric company, and the customers can confirm that it…
Brand awareness: How small businesses can increase their brand awareness? Complete guide 2020. Brand awareness: “The extent to which consumers are familiar with the qualities or image of a particular…
Fatal Sins of Customer Service “Excellent customer service is the number one job in any company! It is the personality of the company and the reason customers come back. Without…
skilled customer service team lowers customer churn rate Businesses usually treat a customer “Churned” when a certain period passes, and there is no customer activity with your business. The total…
Cash Management or Lack of profit? Only 2 out of 10 start-ups survive their first 18 months Nine out of 10 startups fail, which is why the failure post-mortem has…