The New Normal Of Customer Service
It has been 429 days since the first case of covid came into light and the world as we knew changed. Businesses had to pivot to cope up with large…
It has been 429 days since the first case of covid came into light and the world as we knew changed. Businesses had to pivot to cope up with large…
"Excellent customer service is the number one job in any company! It is the personality of the company and the reason customers come back. Without customers there is no…
Launched in 1994, Amazon is the biggest giant in the e-Commerce industry. As their tagline says, Amazon is the earth’s most customer-centric company, and the customers can confirm that it…
Are your customers satisfied? Are you taking the necessary measures if your customers are not satisfied with your service? What is Customer Satisfaction? Why CSAT play a vital role in…
Customer churn is referred to the state when a customer ceases their relationship with the company. Businesses usually treat a customer “Churned” when a certain period passes, and there is…