Launched in 1994, Amazon is the biggest giant in the e-Commerce industry. As their tagline says, Amazon is the earth’s most customer-centric company, and the customers can confirm that it…
Are your customers satisfied? Are you taking the necessary measures if your customers are not satisfied with your service? What is Customer Satisfaction? Why CSAT play a vital role in…
Customer churn is referred to the state when a customer ceases their relationship with the company. Businesses usually treat a customer “Churned” when a certain period passes, and there is…
Cash Management Nine out of 10 startups fail, which is why the failure post-mortem has become so common that it’s practically a Silicon Valley cliché. – Fortune.com We can’t simply…