How to manage an outsourced web development project?

In today’s digital age, establishing a web presence is critical for businesses. According to a PR Newswire study, Outsourced Web Development
Outsourced Web
Outsourced Web

Outsourced Web

In today’s digital age, establishing a web presence is critical for businesses. According to a PR Newswire study, more than half of internet users base their opinion of a brand on the company’s web design. Thus, a good website is essential for businesses to reach and engage with their customers, establish trust, and stand out in a competitive marketplace. 

Outsourcing web development projects can be a cost-effective approach to getting high-quality work done. Managing an outsourced web development project, on the other hand, can be difficult.

Here are some best practices for managing your web development project and maximizing the value of your outsourcing collaboration.

1. Set Clear Goals and Expectations :

Even before hiring an outsourcing partner, you should set a clear vision of your goals and expectations. This includes defining the project scope, establishing specific deliverables, and setting a timeframe.

While setting goals and expectations, it is essential to be as detailed as possible. This means breaking the project down into smaller tasks and establishing the specific requirements and timing for each one.

2. Choose the Right Outsourced Team :

Choosing the right outsourcing partner for your web development project is vital to its success. Make sure that none of the following criteria slip through your consideration :

  • When selecting an outsourced team, consider factors such as their experience, expertise, and reviews. Look for a vendor that has experience working on similar projects and can provide references or portfolio samples.
  • You must also consider the location of your outsourced company. There are three types of outsourcing: onshore, offshore, and nearshore. To make an informed decision, carefully evaluate the pros and cons of all three.
  • Check for other factors like team flexibility, pricing, technology experience, etc. 

3. Set KPIs :

KPIs help in measuring the project’s success and identifying improvement areas. Some of the KPIs that can be set for an outsourced web development project are:

a. Time: Measure the time taken to complete each milestone of the project. This will help in identifying any delays and taking corrective actions.

b. Cost: Measure the cost of the project against the budget. This will help in identifying any cost overruns and taking corrective actions.

c. Productivity: Measure the productivity of the outsourced team. This can be done by tracking the work hours and tasks performed.

4. Communicate Regularly :

Regular and efficient communication ensures everyone is on the same page and that the project is progressing as planned. To facilitate communication with your outsourced team, there are various tools and channels available, including email, instant messaging, video conferencing, and project management software such as Zoho or Asana

5. Establish Clear Guidelines for Quality Control :

To ensure that the final website meets the required standard, establish clear guidelines for testing and debugging. When establishing quality control guidelines, consider factors such as performance, security, and usability. You may also want to establish procedures for reporting and resolving any issues that arise during the quality control process.

6. Be Flexible and Adaptable :

Web development projects can be complex, and unexpected issues can arise at any time. Being flexible and adaptable is essential when managing an outsourced web development project.

This means being open to making changes to the project plan as required and being willing to adjust timelines and deliverables if necessary. It also means being responsive to feedback from your outsourced team and being willing to make changes to the project based on this feedback.

Conclusion :

Managing an outsourced web development project can be challenging, but by following these best practices, you can help to ensure that the project is completed on time, within budget, and to the required standards. If you’re looking to outsource web development services, consider partnering with a reliable provider like BolsterBiz. Our experienced team of web developers can help you build custom websites that meet your business needs while also delivering exceptional user experiences. To learn more about our services, connect with us today

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With there being 3.5 billion smartphone users in the world, mobile becomes one of the key elements of an omnichannel strategy. With the addition of hundreds of millions of users in a month, it makes sense for a customer to seek support on their mobile devices too.

According to a study conducted by SuperOffice, 90% of customers stated their customer service experience on mobile was negative and 52% of customers said that a poor mobile experience makes them less inclined to the brand. To improve on this factor, make it easier for your customer to navigate and get support. The top complaint of customers for customer service on a mobile site was “difficult to navigate”.

With there being 3.5 billion smartphone users in the world, mobile becomes one of the key elements of an omnichannel strategy. With the addition of hundreds of millions of users in a month, it makes sense for a customer to seek support on their mobile devices too.

According to a study conducted by SuperOffice, 90% of customers stated their customer service experience on mobile was negative and 52% of customers said that a poor mobile experience makes them less inclined to the brand. To improve on this factor, make it easier for your customer to navigate and get support. The top complaint of customers for customer service on a mobile site was “difficult to navigate”.

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